FAQ - Frequently Asked Questions
Here are a few frequently asked questions for folks new to my practice. Updated September 2024.
If you need more information, please give my office a call, email or use my contact form.
As always, the best way to get in contact with me is via message on charm if you are a current patient.
Does your practice accept insurance?
Because of the lack of coverage of insurance for Naturopathic services, I have chosen not to bill insurance. My practice is strictly fee for service. There may be the option for reimbursement for the fees you pay for my services. Contact your insurance company for more information.
We do accept FSA and HSA.
There are some laboratory services which can be billed to insurance. Often the more mainstream lab companies (ex. Quest and Labcorp) are easier to get insurance to cover. I run many functional and alternative lab panels which your insurance may or may not cover. Contact your insurance company for more information if you're curious.
What are your fees?
10 min Discovery Calls are complimentary and are conducted via phone.
New Patient visit: $475
Follow Up Visits: vary, $113 - $300
New Patient Package $600; includes New Patient Visit and one Follow Up.
I also offer programs and packages not listed here, call for more details.
Supplements, labs, etc are all additional fees to those listed above.
Do you see children in your practice?
I typically only see people who are 21 years and older.
Can you help me with _______ problem or diagnosis?
The fact is natural medicine can assist with essentially every chronic diagnosis. When the body is, overall, working better, typically folks feel better. That being said, I focus my practice on hormone issues and gut issues.
The main question I want to answer in a Discovery Call (free 10 min chat) is whether you and I (patient and doctor) are a good match. I believe that a strong and healthy doctor-patient relationship is as important as whether I'm a good at treating people with "x" diagnosis.
What should I do to prepare for my first visit?
Note: 10 minute Discovery Calls are complimentary and conducted via phone.
Fill out the new patient paperwork (found on the Charm PHR). There are 3 documents which should be completed by the day before your visit.
Collect any labs or imaging from the last 12 months and upload them to the Charm PHR and share them with me.
Leave your credit card info with my admin before the visit to hold the appt.
Note: I do have a 24 hour cancellation policy - If you do not give me 24 hours notice to cancel an appointment there is a $150 fee.
Determine whether your visit is in person or via telemedicine. If you prefer in person, be sure to schedule on a day when I'm in the office - otherwise, we can do the visit via secure Zoom.
How do I find and get the supplements you prescribe?
The supplements I prescribe to my patients are found on a website called Fullscript or prescribed via my supplement line.
To browse my Fullscript dispensary or just learn more, click here.
How do I pay for your services?
Payment for visits with me are done through online payment processor Square.
If we meet via telemedicine, expect to receive an invoice from Square in your email inbox shortly afterward.
What should I know after my first visit?
After your first visit, I will create a Visit Summary for you and you will receive this document in Charm on your dashboard.
The visit summary contains: Labs I'm ordering, prescriptions, dietary and lifestyle prescriptions/recommendations and any other pertinent information.
All communications and document sharing happens on Charm PHR.
The visit summary is your personalized treatment plan.
It may take 1-2 days for me to create your visit summary.
